Terms of Service for HEXABIOME
Last updated: July 23, 2025
Welcome to HEXABIOME. These Terms of Service ("Terms") govern your use of our website located at hexabiome.com (the "Site") and the services, products, and content provided through the Site (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using our Site, you represent and warrant that you meet this requirement.
2. Account
To make a purchase or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. Please notify us immediately of any unauthorized use of your account.
3. Product Information and Availability
We strive to ensure all product descriptions, prices, and availability are accurate. However, we do not guarantee the accuracy or completeness of any information on the Site. We reserve the right to modify or discontinue products at any time without notice.
4. Orders and Payments
When you place an order, you agree to pay the full amount indicated, including any taxes and shipping fees. We reserve the right to refuse or cancel any order at our discretion. All transactions are processed securely via trusted third-party providers.
5. Shipping, Returns & Refunds
Please refer to our Shipping and Refund Policies for details. Due to the consumable nature of our products, we may not accept returns unless they are unopened and within a specified time frame.
6. Intellectual Property
All content on the Site—including text, images, graphics, logos, and product names—is owned by or licensed to HEXABIOME and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.
7. Prohibited Activities
You agree not to:
Use the Site for any illegal or unauthorized purpose
Interfere with the security or functionality of the Site
Collect data from the Site through automated means
Impersonate any person or entity
8. Disclaimers
The Services and all products are provided "as is" without warranties of any kind, either express or implied. HEXABIOME disclaims all warranties, including merchantability and fitness for a particular purpose. Our products are not intended to diagnose, treat, cure, or prevent any disease.
9. Limitation of Liability
To the fullest extent permitted by law, HEXABIOME shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Site or products.
10. Indemnification
You agree to indemnify, defend, and hold harmless HEXABIOME, its officers, employees, and agents from any claims, liabilities, damages, or expenses arising out of your use of the Services or violation of these Terms.
11. Governing Law
These Terms shall be governed by the laws of British Columbia, Canada, without regard to its conflict of law principles. Any disputes will be resolved in the courts of Vancouver, BC.
12. Contact
If you have questions or concerns about these Terms, please contact us at:
Email: admin@hexabiome.com
Address: 8240 Lansdowne Rd, Richmond, BC V6X 1B9, Canada