PRODUCT FAQ
Morning Clarity FAQs
Find answers about Morning Clarity, a daily probiotic with four named strains and 12.5 billion CFU per serving through the best-before date. Explore ingredients, daily use, product quality, storage, shipping, subscriptions, and returns.
01 About Morning Clarity
What is Morning Clarity?
Morning Clarity is a daily probiotic dietary supplement containing four named probiotic strains. Each one-capsule serving provides 12.5 billion CFU through the best-before date printed on the bottle.
Which probiotic strains are included, and where are they sourced?
Morning Clarity contains four named probiotic strains. Current supplier country-of-origin documentation identifies the following sources:
- Bifidobacterium longum 1714™ — 1.0 billion CFU — Denmark
- Lactobacillus rhamnosus LGG™ — 1.5 billion CFU — Denmark
- Bifidobacterium animalis subsp. lactis BB-12™ — 1.0 billion CFU — Denmark
- Lactobacillus plantarum UALp-05™ — 9.0 billion CFU — United States
Each strain is individually identified, and its CFU amount is disclosed on the Supplement Facts panel. Country-of-origin information reflects current supplier records and may change if sourcing arrangements are updated.
Is Morning Clarity a nootropic?
Morning Clarity is a probiotic dietary supplement, not a conventional stimulant-based nootropic product. Its formula features four specifically identified probiotic strains and is not formulated with caffeine or stimulant ingredients.
How many CFU are in each serving?
Each one-capsule serving provides 12.5 billion colony-forming units (CFU) through the best-before date stated on the product label. CFU is a measure used to report viable microorganisms.
How long does one bottle last?
Each bottle contains 30 capsules, providing 30 servings when taken as directed at one capsule daily.
02 Using Morning Clarity
Does Morning Clarity need to be refrigerated?
No. Morning Clarity does not require refrigeration under its specified storage conditions. Store the bottle below 25°C (77°F), keep it tightly closed, and protect it from excessive heat and moisture. Follow the storage instructions on the product label.
Can I take Morning Clarity with other supplements?
Morning Clarity may be taken as part of a supplement routine, but compatibility depends on the ingredients in other products and your individual needs. Review each product's label and follow its directions. Consult a qualified healthcare professional if you take medication, have a medical condition, or are unsure about combining supplements.
Can I take Morning Clarity every day?
Yes. Morning Clarity is formulated for daily use. Take one capsule daily, with or without food, as directed on the product label.
Does Morning Clarity contain caffeine, stimulants, or adaptogens such as ashwagandha?
No. Morning Clarity is formulated without caffeine, stimulant ingredients, or adaptogenic botanicals such as ashwagandha, rhodiola, or holy basil. Its formula focuses on four named probiotic strains, with each strain's CFU amount disclosed on the Supplement Facts panel.
How long does it take to notice a difference?
Some human clinical studies of individual strains included in Morning Clarity have evaluated specific outcomes over periods of 4 to 8 weeks. These are study durations, not a recommended timeline or a prediction of results from Morning Clarity. There is no established timeline for noticing a difference, and individual responses may vary.
03 Ordering & Shipping
Where do you ship?
For U.S. orders, we ship within the contiguous United States. We do not currently ship to Alaska, Hawaii, U.S. territories, or APO/FPO/DPO addresses. Free standard shipping is available on orders within the contiguous United States.
International shipping may be available to select countries. Eligible destinations and applicable shipping charges are shown at checkout.
For details, review our Shipping, Returns & Refund Policy .
How long does shipping take?
Orders are generally processed within 1 business day. Standard U.S. shipping typically takes 3–6 business days after an order has been processed and shipped.
Delivery times are estimates and may vary due to carrier delays, weather, or other circumstances. Processing time is separate from transit time.
How can I track my order?
Once your order ships, tracking information is sent to the contact information associated with your order. Tracking may also be available through your order status page.
Tracking updates may not appear immediately after shipment and can be delayed during carrier transfers or periods of high shipping volume.
Need assistance? Visit our Contact Us page and include your order number.
Can I change my shipping address after placing an order?
Contact us as soon as possible if you need to update your shipping address. Once an order has entered processing or fulfillment, we may be unable to make changes.
Please review your shipping details carefully before completing your purchase.
What happens if my package cannot be delivered or is returned?
If your package cannot be delivered or is returned to us, contact our support team with your order number.
If a package is returned because of an incorrect or incomplete address, delivery refusal, or other circumstances attributable to the recipient, any applicable refund may be reduced by shipping, return shipping, handling, or other costs incurred in connection with the returned order. Any applicable refund is processed after the returned shipment has been received or otherwise confirmed.
Review our Shipping, Returns & Refund Policy for details.
What should I do if my tracking shows delivered but I can't find my package?
Contact us promptly if your tracking information shows that your package was delivered but you cannot locate it. Include your order number and tracking details so we can review the available delivery information and, where appropriate, assist with a carrier investigation.
04 Subscriptions
How does Subscribe & Save work?
Subscribe & Save provides recurring Morning Clarity deliveries at the subscription price and with the shipping benefits disclosed at checkout. Subscriptions currently renew and are billed monthly based on the original subscription start date. Your selected payment method is charged automatically for each renewal until you cancel.
Your Customer Account shows your subscription details and upcoming renewal date. For complete details, review our Subscription Policy .
Can I skip, pause, resume, or manage my subscription?
Yes. You can manage your subscription through your Customer Account or the subscription management link in your subscription emails.
Available options include viewing subscription details, skipping an upcoming order, pausing or resuming deliveries, updating your payment method or shipping address, and cancelling your subscription.
Changes apply to future renewal orders and cannot modify an order that has already been processed. For details, review our Subscription Policy .
How do I cancel my subscription?
You can cancel at any time online through your Customer Account or the subscription management link in your subscription emails. You do not need to contact customer support, and there is no cancellation fee.
We recommend cancelling at least 48 hours before your next scheduled renewal to help ensure the upcoming order is not processed. This is an operational processing recommendation, not a restriction on your right to cancel. An order already processed or shipped before cancellation takes effect cannot be cancelled through subscription management.
For complete details, review our Subscription Policy .
Will my subscription renew automatically?
Yes. Your subscription automatically renews monthly until cancelled. Your selected payment method is charged the applicable subscription price, plus any applicable taxes or shipping charges disclosed for your order.
You can review your upcoming renewal date and manage your subscription through your Customer Account or the subscription management link in your subscription emails.
See our Subscription Policy for billing and cancellation details.
05 Returns & Refunds
Do you offer a 30-day satisfaction guarantee?
Yes. Our 30-Day Satisfaction Guarantee applies to eligible one-time purchases and the first order of a Subscribe & Save subscription. Refund requests must be received within 30 days of delivery.
The Guarantee is limited to one qualifying refund per customer. It does not apply to second or subsequent subscription renewals, recurring refill orders after the first subscription order, or a subscription that was cancelled and later reactivated.
Guarantee refunds are limited to the amount paid for the qualifying product and do not cover original shipping charges, applicable taxes, or return shipping costs. Review our Shipping, Returns & Refund Policy for complete terms.
What is your return policy?
Eligible standard returns are accepted within 30 days of delivery. Products returned under our general return policy must be new, unopened, and in their original packaging.
All returns require prior authorization from our support team. Return shipping costs are the customer's responsibility unless the return is required because of an error attributable to HEXABIOME or our fulfillment process.
Please contact us before sending a product back. See our Shipping, Returns & Refund Policy for details.
How do I request a return or refund?
Contact our support team with your order number and a brief description of your request. Our team will review your order and explain the applicable next steps.
If you received a damaged, defective, or incorrect item, contact us promptly with your order details and, where applicable, photographs of the product and shipping packaging.
Contact Us to request support
Do I need to return the product to receive a refund?
A product return is generally not required under our 30-Day Satisfaction Guarantee. However, we may request the remaining product, photographs, or other information reasonably needed to review your request.
Standard returns require prior authorization and must meet our return conditions. If a return is needed, our support team will provide instructions before you send the product back.
For complete details, review our Shipping, Returns & Refund Policy .
How long does it take to receive a refund?
Once a refund is approved, we generally process it within 10 business days. Refunds are issued to the original payment method used for the purchase, where reasonably possible.
Your bank, card issuer, or payment provider may require additional time to make the funds available in your account.
06 Safety & Quality
Where is Morning Clarity manufactured?
Morning Clarity is manufactured for HEXABIOME by our contract manufacturing partner, Chr. Hansen, at its U.S. facility. HEXABIOME establishes the product specifications and quality requirements and reviews applicable manufacturing and quality records with its manufacturing partner.
The formula uses ingredients sourced from multiple countries.
Is the manufacturing facility NSF/ANSI 455-2 certified?
Yes. The contract manufacturing facility used for Morning Clarity holds NSF/ANSI 455-2 certification for dietary supplement Good Manufacturing Practices (GMP).
This is a facility-level certification covering manufacturing operations within the certification scope. It does not mean that Morning Clarity itself is an NSF-certified finished product.
How is Morning Clarity tested for quality?
HEXABIOME establishes product quality requirements covering probiotic identity, potency, composition, and specified contaminants.
Our quality review includes supplier documentation for probiotic strain identity and ingredient potency, along with independent finished-product testing for microbiological quality and specified heavy metals, including arsenic, cadmium, lead, and mercury.
We review the applicable testing records against our product specifications to support product quality and consistency.
Does Morning Clarity contain any of the nine major U.S. food allergens?
According to current supplier allergen documentation, the formula does not contain any of the nine major U.S. food allergens as intentionally added ingredients: milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, soybeans, or sesame.
However, Morning Clarity is manufactured in a facility that also handles milk-containing products, so potential dairy cross-contact cannot be ruled out.
If you have a food allergy, review the current product label and consult a qualified healthcare professional before use.
Does Morning Clarity contain gluten?
Current ingredient documentation identifies no gluten-containing ingredients as intentionally used in the formula.
This ingredient information alone does not establish that the finished product meets the FDA's gluten-free labeling standard, which requires unavoidable gluten to be below 20 parts per million (ppm).
If you need to strictly avoid gluten, contact us for product-specific information before use.
Is Morning Clarity non-GMO?
Current supplier documentation identifies the raw materials used in Morning Clarity as non-GMO and indicates that no GM-labeled raw materials are used in the formulation.
This statement is based on supplier documentation and does not represent Non-GMO Project Verified certification.
Is Morning Clarity suitable for vegans?
Yes. Our current product formulation contains no animal-derived ingredients and is suitable for vegans.
The capsule is made from hypromellose (HPMC), a plant-derived alternative to gelatin.
Does Morning Clarity contain a proprietary blend?
No. Morning Clarity contains four individually identified probiotic strains, with the CFU amount of each strain disclosed on the Supplement Facts panel.
This allows you to see how much of each probiotic strain is included in every serving.
How much inulin is in each capsule?
Our product formulation includes approximately 255 mg of inulin per capsule as a typical amount. Inulin is included in the probiotic powder blend and listed under Other Ingredients on the product label.
The amount may vary by batch to account for variations in probiotic ingredient potency while maintaining the specified capsule formulation.
Does Morning Clarity contain histamine?
No histamine is intentionally added during production. Testing conducted by our probiotic ingredient supplier found that the strains used in Morning Clarity did not produce histamine under the test conditions.
This does not establish that the finished product is histamine-free.
What should I know before using Morning Clarity?
Read and follow the directions and warnings on the product label. If you are pregnant or nursing, take medication, or have a medical condition, consult a qualified healthcare professional before use.
Keep the product out of reach of children.
Where can I learn more about the science behind Morning Clarity?
Visit our Science page to explore the gut-brain connection, the four probiotic strains, relevant human research, and the limitations of the available evidence.
Research on individual probiotic strains does not establish the clinical effects of the finished Morning Clarity formula.
Still have questions?
We’re here to help.
Have a question about Morning Clarity, your order, or your subscription? Get in touch with our team.
Contact UsEducational Notice
Information on this page is provided for general educational purposes only and is not medical advice.
Trademark Notice
Bifidobacterium longum 1714™ and ProbioBrain™ are trademarks of Novozymes A/S, part of Novonesis Group.
LGG™, BB-12™, and UALp-05™ are trademarks of Chr. Hansen A/S, part of Novonesis Group.